Frequently Asked Questions
We aim to reply to all enquiries within 24 hours, often much sooner. If you contact us about a specific item, we’ll always do our best to get back to you as quickly as possible.
Absolutely, we encourage it. If you’d like more details, extra photos, or clarification about an item, just send us a message and we’ll be happy to help.
Yes, viewings can be arranged by appointment. Simply get in touch and we’ll organise a convenient time for you to visit and see the item in person.
We’re based in Stevenage, Hertfordshire. Visits are welcome, but by appointment only, so we can ensure the item is prepared and ready for you to view.
Yes, we provide safe, reliable delivery across Hertfordshire and the surrounding areas. Larger items are handled with care to ensure they arrive in excellent condition. For other areas of the UK, please request a quote and I will give you the details of a reliable courier to contact.
Yes, collection is available. Once your order is placed, we’ll arrange a suitable time for you to pick up your item.
Of course. If you’re unsure about delivery costs, just send us the item name and your postcode, and we’ll provide a clear, accurate quote.
Delivery times vary depending on the item and location, but most orders are delivered within 3–7 working days. We’ll keep you updated throughout the process.
We take great care with packaging. Fragile items are wrapped securely using protective materials to ensure they arrive safely and in the condition you expect.
Yes, every item is inspected before dispatch. We make sure it’s clean, secure, and exactly as described in the listing.
Yes, we can hold an item for a short period. Just message us and we’ll confirm availability and reservation options.
Yes, every piece is carefully sourced and selected for its authenticity, character, and craftsmanship. We take pride in offering genuine vintage and antique items.
Yes, we can combine shipping wherever possible to help reduce costs. Just let us know which items you’re interested in.
We accept all major payment methods, including debit/credit cards, PayPal aswell as bank transfers. If you need help with checkout, just let us know.
🚚 We deliver across Hertfordshire, covering Stevenage, Hitchin, Letchworth, Baldock, Welwyn Garden City, Hatfield, Hertford, Ware, St Albans, Harpenden, Royston and surrounding villages. Whether you’re furnishing a period home or adding character to a modern space, our local delivery service ensures your chosen pieces from MN Interior Antiques arrive safely and promptly.